Delivery & Shipping Fee

Shipping

Have questions on Delivery? Fret not! Check out below to find your answers on delivery lead times, delivery fees or tracking your order.

* Due to COVID-19 situation, you may experience a late delivery of your order. Please accept our sincerely apologise for any inconvenience.

LOCAL DELIVERY
Your order will be sent out via AIRPAK EXPRESS ( PENANG) SDN BHD or ABX EXPRESS (M) SDN BHD. For International shipping only available thru offline, Please contact our customer services to get the shipping rates & shipping advice.

For your information, all local shipping will be calculated automatically when you check out based on weight & your shipping country. Below are the rates for your reference:

	Estimated Delivery Time	With purchase of RM150 or below	With purchase of RM150 or above
West Malaysia	1-4	RM8	FREE SHIPPING
East Malaysia	4-7	RM15 (0 - 0.99kg)	RM15 (0 - 0.99kg)
		RM30 (1-1.99kg)	RM30 (1-1.99kg)
		RM45 (2 - 2.99kg)	RM45 (2 - 2.99kg)
		RM60 (3 - 3.99kg)	RM60 (3 - 3.99kg)
		RM70 (4 - 4.99kg)	RM70 (4 - 4.99kg)
		RM80 (5 - 5.99kg)	RM80 (5 - 5.99kg)

Which country do you ship to?
We ship worldwide! You will find your shipping charges based on your shipping country by contact our customers services as well . You may contact us through email(vs_outlet@hotmail.com) or Facebook Chat for further shipping calculation. (Our 24/7 customer service is open for overseas customer).The shipping period might be affected due to peak season period.

How long does it normally takes to ship out items once payment is made?
VS Outlet process your order within 24 hours and will ship within the next 48 hours. For normal express delivery, the shipping period sometimes might be affected due to peak season period. We do offer an express delivery for urgent shipping, do contact us if you keen to have the fastest delivery option.

Where can I find my tracking number?
Tracking numbers will be provided by email once shipped. Hence, please check your inbox or spam folder. Do contact if there is no tracking number sent to you. To track & trace your delivery status, do visit

BBB AIRPAK EXPRESS:

https://bbbexpress.com/bbbshare/public/reports/waybill_report_search_anonymous

AIRPAK EXPRESS：

https://abxexpress.com.my/index.php/track-trace/

Any enquiries, please reach us at vs_outlet@hotmail.com or Facebook Chatbox.