Exchange policy is granted for 1 time per transaction.
If the item that you wish to exchange is out of stock, you can choose to exchange to any item, subject to stock availability. If the price of the exchanged item is lower than the returned item, the difference will not be refunded.
Original receipt and price tag are needed for product exchange within 7 days after purchase.
Products can be exchanged if there is a manufacturing fault.
Following items cannot be changed: Accessories and Bag.
VS Outlet Sdn Bhd reserves the right for final decisions.
Exchange item must be in original condition, unworn and unwashed with all original tag attached to the items. Exchange is strictly subject to stock availability.
We do not accept the item that has be worn, used, altered, damaged other than manufacturing defect. In other words, damaged, worn, soiled, or altered returns or anything we reasonably believe has been used or worn, will not be accepted.
If you would like to exchange a single item bought as part of a promotion offer (exp: buy 2 at RM49), the return value would be the amount divided by the quantity purchased.